Legal Notice & Privacy Policy
Clue Me, mindful of individual rights, particularly regarding automated processing, and in a spirit of transparency with its clients, has implemented a policy covering all such processing, the purposes pursued, and the means of action available to individuals so they can best exercise their rights.
For additional information on the protection of personal data, please visit: https://www.cnil.fr/
The version of these terms of use currently online is the only one enforceable throughout the duration of use of the site and until a new version replaces it.
Article 1 - Legal Notice
1.1 Site (hereinafter “the site”): Clue Me
1.2 Publisher (hereinafter “the publisher”):
Clue Me SAS, with capital of €50,000,
whose registered office is located at: 1 rue Bourdaloue, 75009 Paris
represented by Grégoire LE POMELLEC, in his capacity as President,
registered with the RCS under number 803 634 823,
phone number: 0140069263,
email address: contact@clueme.fr
1.3 Host (hereinafter “the host”):
Clue Me is hosted by Kafein studio, whose registered office is located at 2 rue du pré des aulnes, 77340 Pontault-combault.
Article 2 - Access to the Site
Article 3 - Site Content
All trademarks, photographs, texts, comments, illustrations, images whether animated or not, video sequences, sounds, as well as all computer applications that could be used to operate this site and more generally all elements reproduced or used on the site are protected by laws in force under intellectual property rights.
They are the full and complete property of the publisher or its partners. Any reproduction, representation, use, or adaptation, in any form whatsoever, of all or part of these elements, including computer applications, without the prior written consent of the publisher, is strictly prohibited. The fact that the publisher does not initiate proceedings upon becoming aware of such unauthorized uses does not constitute acceptance of such uses or waiver of prosecution.
Article 4 - Site Management
For the proper management of the site, the publisher may at any time:
- suspend, interrupt, or limit access to all or part of the site, reserve access to the site, or to certain parts of the site, to a specific category of users;
- delete any information that may disrupt its operation or that contravenes national or international laws, or the rules of Netiquette;
- suspend the site in order to perform updates.
Article 5 - Responsibilities
The publisher’s liability cannot be engaged in the event of failure, breakdown, difficulty, or interruption of operation preventing access to the site or one of its features.
The equipment you use to connect to the site is your sole responsibility. You must take all appropriate measures to protect your equipment and your own data, particularly from viral attacks via the Internet. You are also solely responsible for the sites and data you access.
The publisher cannot be held liable in the event of legal proceedings against you:
- due to the use of the site or any service accessible via the Internet;
- due to your failure to comply with these general terms and conditions.
The publisher is not responsible for damages caused to you, to third parties, and/or to your equipment as a result of your connection to or use of the site, and you waive any action against the publisher in this regard.
If the publisher were to be subject to amicable or legal proceedings due to your use of the site, it may seek recourse against you to obtain compensation for all damages, sums, judgments, and costs that may result from such proceedings.
Article 6 - Hyperlinks
The creation by users of any hyperlinks to all or part of the site is authorized by the publisher. Any link must be removed upon simple request from the publisher.
Any information accessible via a link to other sites is not published by the publisher. The publisher has no rights over the content present in such links.
Article 7 - Collection and Protection of Data
Your data is collected by Clue Me.
Personal data means any information relating to an identified or identifiable natural person (data subject); an identifiable person is one who can be identified, directly or indirectly, in particular by reference to a name, identification number, or one or more factors specific to their physical, physiological, genetic, mental, economic, cultural, or social identity.
The personal information that may be collected on the site is primarily used by the publisher for managing relationships with you, and where applicable for processing your orders.
The personal data collected is as follows:
- Last name and first name
- Address
- Email address
- Phone number
- Position
Article 8 - Right of Access, Rectification, and Delisting of Your Data
In accordance with regulations applicable to personal data, users have the following rights:
- The right of access: they may exercise their right of access to know the personal data concerning them by writing to the following email address. In this case, before implementing this right, the Platform may request proof of the user’s identity to verify its accuracy.
- The right of rectification: if the personal data held by the Platform is inaccurate, they may request that the information be updated.
- The right to deletion of data: users may request the deletion of their personal data in accordance with applicable data protection laws.
- The right to restriction of processing: users may request that the Platform restrict the processing of personal data in accordance with the scenarios provided for by the GDPR.
- The right to object to data processing: users may object to their data being processed in accordance with the scenarios provided for by the GDPR.
- The right to portability: they may request that the Platform return the personal data they have provided in order to transmit it to a new Platform.
You may exercise this right by contacting us at the following address:
17 rue Allard, 94160 – Saint Mandé
Any request must be accompanied by a photocopy of a valid signed identity document and must mention the address at which the publisher may contact the applicant. The response will be sent within one month of receipt of the request. This one-month period may be extended by two months if the complexity of the request and/or the number of requests so require.
Furthermore, since Law No. 2016-1321 of October 7, 2016, individuals who wish to do so have the option of organizing the fate of their data after their death. For more information on this subject, you may visit the CNIL website: https://www.cnil.fr/.
Users may also file a complaint with the CNIL on the CNIL website: https://www.cnil.fr.
We recommend that you first contact us within the Platform before filing a complaint with the CNIL, as we are at your complete disposal to resolve your issue.
Article 9 - Use of Data
The personal data collected from users is intended to provide the Platform’s services, improve them, and maintain a secure environment. The legal basis for processing is the execution of the contract between the user and the Platform. More specifically, the uses are as follows:
- access to and use of the Platform by the user;
- management of the operation and optimization of the Platform;
- implementation of user support;
- verification, identification, and authentication of data transmitted by the user;
- personalization of services by displaying advertisements based on the user’s browsing history, according to their preferences;
- prevention and detection of fraud, malware (malicious software), and management of security incidents;
- management of any disputes with users;
- sending commercial and advertising information, according to the user’s preferences;
Article 10 - Data Retention Policy
The Platform retains your data for the duration necessary to provide you with its services or assistance.
To the extent reasonably necessary or required to satisfy legal or regulatory obligations, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also retain some of your information if necessary, even after you have closed your account or we no longer need it to provide you with services.
Article 11 - Sharing of Personal Data with Third Parties
Personal data may be shared with third-party companies exclusively within the European Union in the following cases:
- when the user publishes information accessible to the public in the Platform’s open comment areas;
- when the user authorizes a third-party website to access their data;
- when the Platform uses the services of providers to supply user support, advertising, and payment services. These providers have limited access to user data within the scope of performing these services and have a contractual obligation to use it in compliance with the provisions of applicable regulations regarding the protection of personal data;
- if required by law, the Platform may transmit data to respond to claims filed against the Platform and comply with administrative and legal procedures;
Article 12 - Commercial Offers
You may receive commercial offers from the publisher. If you do not wish to receive them, please click on the following link: contact@clueme.fr
Your data may be used by the publisher’s partners for commercial prospecting purposes. If you do not wish this, please click on the following link: contact@clueme.fr
If, while browsing the site, you access personal data, you must refrain from any collection, any unauthorized use, and any act that could constitute an infringement of privacy or reputation. The publisher disclaims all liability in this regard.
Data is retained and used for a period in accordance with applicable legislation.
Article 13 - Cookies
What is a “cookie”?
A “cookie” or tracker is an electronic file placed on a device (computer, tablet, smartphone, etc.) and read, for example, when visiting a website, reading an email, installing or using software or a mobile application, regardless of the type of device used (source: https://www.cnil.fr/fr/cookies-traceurs-que-dit-la-loi).
By browsing this site, “cookies” from the company responsible for the site and/or third-party companies may be placed on your device.
During the first visit to this site, an explanatory banner about the use of “cookies” will appear. Therefore, by continuing to browse, the client and/or prospect will be deemed informed and to have accepted the use of such “cookies.” The consent given will be valid for a period of thirteen (13) months. The user has the option to disable cookies from their browser settings.
All information collected will only be used to track the volume, type, and configuration of traffic using this site, to develop its design and layout, and for other administrative and planning purposes, and more generally to improve the service we offer you.
The following cookies are present on this site:
- Google Analytics: allows measurement of site traffic.
- Google Tag Manager: facilitates the implementation of tags on pages and allows management of Google tags.
- Google AdSense: Google’s advertising network using websites or YouTube videos as a medium for its ads.
- Google Dynamic Remarketing: allows dynamic advertising to be offered based on previous searches.
- Google AdWords Conversion: tracking tool for AdWords advertising campaigns.
- DoubleClick: Google advertising cookies for displaying banners.
- cluemePreferences: saves your cookie acceptance choice.
The lifespan of these cookies is thirteen months.
For more information on the use, management, and deletion of “cookies” for any type of browser, please visit the following link: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.
Article 14 - Photographs and Product Representation
Product photographs accompanying their description are not contractual and do not bind the publisher.
Article 15 - Applicable Law
Article 16 - Contact Us
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Complete or partial office renovation
Workspace optimization
Decoration & brand identity: spaces that reflect your company culture
Change management support: flexible offices, remote work, new ways of working
Integration of CSR approach at the heart of your project
Design & 3D Planning
Validate every choice for your fit-out with realistic 3D renderings
Needs assessment
Bespoke space planning
Brand identity reflected in your spaces
3D renderings and immersive videos
Unlimited iterations until your approval
Renovation works
Save time: we manage your entire project
Spaces from 200 m² to over 10,000 m²
Detailed and transparent pricing
Complete project management: planning, execution, delivery
A single point of contact from start to finish
Firm commitment to deadlines and budget
Furniture
Furniture designed for your needs, true to your brand identity
Over 3,000 furniture references
Eco-responsible furniture
Custom manufacturing
Acoustic solutions
Delivery and installation included
Short lead times guaranteed